Last Updated: February 25, 2026*

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Provider Contract Food Service and its management company Preferred Hospitality Inc. (“Company,” “we,” “us,” or “our”) respect your privacy and are committed to protecting your personal information.

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This Privacy Policy describes how we collect, use, disclose, retain, and protect information when you access or use our websites, mobile applications, and related digital platforms and services (collectively, the “Digital Services”).

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By accessing or using our Digital Services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.

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1. Information We Collect

We collect information through your interaction with our Digital Services, including account registration, transactions, communications, forms, analytics, and system interactions.

 

Personal Information

We may collect information that identifies, relates to, describes, or could reasonably be linked with you, including:

• Email address

• First and last name

• Phone number

• Physical address (City, State, ZIP/Postal Code)

• Username and password

• Account credentials

• Payment information (if applicable)

• Precise geographic location (with your consent, where applicable)

• Device identifiers and device information

 

We collect personal information directly from you and, in some cases, automatically through system technologies.

 

Usage and Technical Information

We automatically collect information about how users interact with our Digital Services, including:

• IP address

• Device type and operating system

• Browser type

• Pages or screens visited

• Time and date of access

• Clickstream data

• Interaction patterns

• Unique device identifiers

• Diagnostic and performance data

 

We collect this information through cookies, tracking technologies, analytics tools, and server logs.

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2. Legal Basis for Processing (Where Applicable)

To the extent required under applicable law, we process personal information based on:

• Performance of a contract

• Legitimate business interests

• Compliance with legal obligations

• Consent (where required)

 

3. How We Use Personal Information

We use personal information for legitimate business purposes, including:

• Operating and maintaining our Digital Services

• Managing accounts and processing transactions

• Providing customer service and support

• Sending administrative, transactional, and service-related communications

• Improving functionality, performance, and security

• Personalizing user experience

• Conducting analytics and business analysis

• Detecting, preventing, and investigating fraud or misuse

• Complying with legal obligations

• Enforcing agreements and policies

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4. Do We Sell or Share Personal Information?

We do not sell personal information for monetary compensation.

We may share personal information with service providers that assist in operating our business and Digital Services.

Service providers are contractually obligated to:

• Maintain confidentiality

• Use information only for authorized purposes

• Implement reasonable security safeguards

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We do not knowingly sell personal information for targeted advertising purposes.

 

5. Cookies and Tracking Technologies

Our Digital Services use cookies, software development kits (SDKs), pixels, analytics tools, and similar technologies.

These technologies help us:

• Improve system functionality

• Analyze usage behavior

• Maintain security

• Enhance performance

• Understand customer engagement

 

You may control cookie usage through browser or device settings. Disabling cookies may limit certain features.

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6. Analytics

We may use third-party analytics providers such as Google Analytics, Firebase, or similar tools.

These providers may collect information including IP address, device data, and usage patterns to analyze service performance.

For more information on Google’s privacy practices:
https://policies.google.com/privacy

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7. Data Retention

We retain personal information only as long as necessary for legitimate business purposes, including:

• Providing services

• Maintaining accounts

• Complying with legal obligations

• Resolving disputes

• Enforcing agreements

 

When information is no longer required, we securely delete or anonymize it.

Retention periods vary depending on data type and legal requirements.

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8. Data Transfers

Your personal information may be stored and processed in the United States or other jurisdictions where our service providers operate.

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If you access our Digital Services from outside the United States, you consent to the transfer and processing of your information in the United States and other jurisdictions that may have different data protection laws.

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We implement reasonable safeguards to protect data during international transfers.

 

9. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the following rights under applicable law:

Right to Know

You may request disclosure of:

Categories of personal information collected

Specific pieces of personal information

Sources of information

Business purposes for collection

Categories of third parties with whom information is shared

 

Right to Delete

You may request deletion of personal information, subject to statutory exceptions.

 

Right to Correct

You may request correction of inaccurate personal information.

 

Right to Opt-Out of Sale or Sharing

We do not sell personal information.

 

Right to Limit Use of Sensitive Information

Where applicable, you may request limitation of certain sensitive data processing.

 

Right to Non-Discrimination

We will not discriminate against you for exercising privacy rights.

 

Submitting Requests

Privacy requests may be submitted via:

Provider Contract Food Service
7119 Indiana Ave
Riverside, CA 92504
Phone: (951) 682-9850
Email: privacy@providerfoodservice.com

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We will verify your identity before responding to requests.

We will respond within timeframes required by law.

 

10. Data Security

We implement commercially reasonable administrative, technical, and organizational safeguards to protect personal information.

However:

• No system is 100% secure

• We cannot guarantee absolute security

• Users transmit data at their own risk

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11. Children’s Privacy

Our Digital Services are not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13.

If we learn that we have collected information from a child under 13 without verified parental consent, we will delete it promptly.

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12. Third-Party Links

Our Digital Services may contain links to third-party websites or platforms.

We are not responsible for the privacy practices or content of third-party services and encourage users to review their policies.

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13. Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for indirect, incidental, consequential, or punitive damages arising from use of our Digital Services.

• We make no warranties regarding uninterrupted or error-free operation.

Use of our Digital Services is at your own risk.

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14. Dispute Resolution & Arbitration

Any dispute arising from this Privacy Policy or use of our Digital Services shall be resolved through binding arbitration, rather than court litigation, except where prohibited by law.

Arbitration shall be conducted in accordance with applicable arbitration rules and held in a location determined by us unless otherwise required by law.

By using our Digital Services, you agree to waive the right to participate in class actions to the extent permitted by law.

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15. Changes to This Policy

We may update this Privacy Policy at any time.

Changes become effective upon posting.

The “Last Updated” date will reflect revisions.

Continued use of our Digital Services constitutes acceptance of updates.